Subject: Ticket Assigned - Conversation with english
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Nov 2020 19:47:00 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with english english                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  temitope Bot:  Hi Temitope ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611315607 Bot:    Your order status is  : Placed   If you have not received your order, it will take 9 to 14 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567592003            10:19 PM, 02nd Nov                     english                    Delivery charge query           10:19 PM, 02nd Nov                     english                    Hello           10:21 PM, 02nd Nov                   Bot                   أهلا مرة أخرى!           10:21 PM, 02nd Nov                     english                    Hello           10:21 PM, 02nd Nov                   Bot                   أهلا مرة أخرى!           10:21 PM, 02nd Nov                     english                    /startOver           10:23 PM, 02nd Nov                   Bot                   يرجى إدخال اسمك           10:23 PM, 02nd Nov                     english                    English           10:23 PM, 02nd Nov                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           10:23 PM, 02nd Nov                     english                    My order was over a 1000 AED but i was still charged for delivery           10:24 PM, 02nd Nov                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           10:24 PM, 02nd Nov                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:44 PM, 02nd Nov                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            11:44 PM, 02nd Nov                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:46 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1644356