Subject: New Reply Received - Hello/
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Oct 2020 13:24:38 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Hello/  Ticket comment <div>I called your call centre and they said you received the second car seat (Order #6213813298, 918 SAR) in the middle of August. 

He also said the refund was due to a financial situation, but did not clarify WHY you have not just sent the money back to the credit card I paid with.</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1591443