Subject: 6216281992 // Refund Not Proccessed
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Ezzaldeen Mahyoub <[email-masked]>, haedar mohammad <[email-masked]>
Date: Thu, 8 Oct 2020 23:59:42 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 16/08/2020 

Order ID: 6216281992 
Return Tracking ID: 46175672675;I0412AE 
Assistance Required: Refund not processed 
RMA: 24150201 
Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over ll 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 24150201 and process the refund. 

Note; This was escalated to the WH team under ticket number this; 1544583 

Regards, 
Ataullah