Subject: Ticket Assigned - Re: Your return has been processed
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 05:08:58 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your return has been processed Hi,

Thank you for your response.

I had another item (lee cooper printed t-shirt with crew neck and short
sleeve-L) from order no. 9797701292 returned along with the below mentioned
item. Till today there are no updates on receiving the item and processing
of refund. Follow up for the same was also done through customer service.
They promised a refund within a week time, however there are no actions
taken. When we check the status of the returned item via splash app
its showing a different item requested for return.  Being a regular
customer we expect a service that is prompt and satisfactory. Kindly
recheck the item returned and process the refund at the earliest.

Best regards,
Varsha

On Thu, Sep 10, 2020 at 8:01 PM Splash Fashions <[email-masked]>
wrote:

> RE: Order number 9797951379
> 
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> 
> Women
> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> Men
> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> Offers
> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> Clearance
> <https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en>
> Your return has been processed.
> Hi Varsha Ashok, your refund for order number 9797951379
> <https://www.splashfashions.com/ae/en/my-account/order/9797951379?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_returned_AE_en>
> has been processed. For details on when you will receive your refund
> amount, please refer to our FAQ page
> <https://www.splashfashions.com/ae/en/faq?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_returned_AE_en>.
>
>
> Remember, you can also easily cancel and return the products online.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
>
> <https://www.splashfashions.com/ae/en/p/161842112?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_returned_AE_en>
> *SPLASH*
> Lee Cooper Printed Shirt with Long Sleeves and Chest Pocket
> Color: Black
> Size: L
> Quantity: 1 AED 35
>
> Total *AED 35*
> Total Refund Amount *AED 31.5*
> Items that are cancelled or refunded are not eligible for Shukrans.
> 
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>
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>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1486707