Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Aug 2020 11:38:00 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Hello Team,

First of all i am very disappoint when i visit Centrepoint to collect shipment from Click & Collect point no one was there and then prayer time came they said after prayer will start but when i came after prayer time to collect then no one is at counter for half an hour when i ask cleaner where is the person then he went in and collect the shipment and handover to me which is very annoying to me how 3rd party cleaner have all the access to process use the system and do what ever he can do with the deliveries.

Secondly, when i collect the shipment i found a huge difference in price,
Barcode: 6292366582700 price in branch is 40/- SAR but after discount there is a label of 20/- SAR. and at store even it shows 40/- SAR after discount 20/- SAR I reconfirmed the price from counter
and when i purchase online it shows 45/- SAR and after discount 25/- SAR and i purchase 4 quantity which mean you charge 5/- SAR extra on it and lie to customer that you give more discount online.

Can you please explain this to me why there is a huge price difference and i will report this to Ministry.

Thank you.
Aasim Butt https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1434077