Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Aug 2020 09:10:30 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect i have placed an order last 14/8 order no 8397336936.
however, i still did not receive any update on my order either by email or sms.
kindly clarify since the status from last week is Processing.

thanks and regards https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1399752