Subject: New Reply Received -
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 28 Jun 2020 10:19:41 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.    Ticket comment <div>Dear team, <br>
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Kindly note that the order has been delivered to the customer as shown in the system. If the customer is still insisting on the fact the he didn't receive the order, please reship the requested items to us in order to deliver them or please contact our finance team to endorse a compensation in your bank account <br>
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Best regards <br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/6/2020 1:16 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#833930] -<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : Apr 14, 2020<br>
Order ID: 6481812243<br>
Tracking ID: S000894395636<br>
Assistance Required: Need Urgent POD</div>

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Issue Description: The order was shipped from our side on 15/04/2020 and as per shipa website the order delivered to customer on 11/06/2020 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,</div>

<div dir="ltr">Ezzaldeen</div>
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<blockquote class="freshdesk_quote">On Wed, 24 Jun at 10:04 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : Apr 14, 2020<br>
Order ID: 6481812243<br>
Tracking ID: S000894395636<br>
Assistance Required: Need Urgent POD</span></div>

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<span class="separator">Issue Description: The order was shipped from our side on 15/04/2020 and as per shipa website the order delivered to customer on 19/04/2020, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,<br>
SHADAB</span>
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<span class="separator">On Tue, 16 Jun at 3:41 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : ​Apr 14, 2020<br>
Order ID: ​6481812243<br>
Tracking ID: S000894395636<br>
Assistance Required: Need Urgent POD</span></span></div>

<div dir="ltr">
<br>
<span class="separator"><span class="separator">Issue Description: The order was shipped from our side on 15/04/2020 and as per shipa website the order delivered to customer on 19/04/2020, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,<br>
SHADAB</span></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/833930