Subject: Ticket Assigned - Re: We’ve received your online return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 May 2020 07:09:00 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your online return request.  Hi
I want to ask about the refund
No one come to take the order

Sent from Outlook Mobile<https://aka.ms/blhgte>

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Wednesday, April 15, 2020 8:53:24 PM
To: nesreen asfari <[email-masked]>
Subject: We’ve received your online return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
Download our apps now
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Thank you for submitting your return request

Hi nesreen asfari, you’re almost there! You can finish returning these products in a few easy steps:

[https://i1.lmsin.net/website_images/ae/static-pages/returns/pick-up.png]
1. Confirm your pick-up

Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 2-5 business days.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
2. Box up your return

Wrap and seal your products in their original packaging, and ensure that all tags are intact.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
3. Hand over your return

Hand over the package to our courier partner and they will give you an acknowledgement receipt.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
4. Receive your refund

Your products will take 2-5 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.

Need help? Get in touch
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