Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 01:59:57 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:47 AM, 19th Mar                   Bot                   Hi again!           05:47 AM, 19th Mar                     User                    On my last order i had placed a return request           05:48 AM, 19th Mar                     User                    How long will it take for the pick up?           05:48 AM, 19th Mar                     User                    Is anyone tr???           05:50 AM, 19th Mar                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             05:50 AM, 19th Mar                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            05:50 AM, 19th Mar                     User                    Just a sec           05:50 AM, 19th Mar                     User                    Order 9772939654           05:51 AM, 19th Mar                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           05:51 AM, 19th Mar                     User                    Sure           05:51 AM, 19th Mar                   Ezzaldeen                   aramex will come within 1-3 days           05:52 AM, 19th Mar                     User                    Okay, and also since i used my card for payment. I want the refund back to my card.           05:53 AM, 19th Mar                     User                    ????           05:54 AM, 19th Mar                     User                    Hello?           05:54 AM, 19th Mar                     User                    Is anyone tr???           05:55 AM, 19th Mar                     User                    response is too slow           05:56 AM, 19th Mar                   Ezzaldeen                   it will go to you card           05:56 AM, 19th Mar                     User                    k           05:56 AM, 19th Mar                   Ezzaldeen                   within 4 to 15 days           05:56 AM, 19th Mar                   Ezzaldeen                   Is there anything else I can help you with?            05:57 AM, 19th Mar                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           05:59 AM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542933