Subject: Ticket Assigned - Conversation with Galloping Toast
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 17 Mar 2020 05:30:50 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Toast Galloping  Toast                    Hi           09:20 AM, 17th Mar                     Galloping  Toast                    just a sec           09:21 AM, 17th Mar                     Galloping  Toast                    It’s 8373078645           09:22 AM, 17th Mar                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:22 AM, 17th Mar                     Galloping  Toast                    I had a unicorn skirt cancelled in my order           09:22 AM, 17th Mar                     Galloping  Toast                    please can I replace it as I made the who order for it           09:23 AM, 17th Mar                   Ezzaldeen                   we are so sorry for the inconvenience caused           09:23 AM, 17th Mar                   Ezzaldeen                   we can not amend the order after is placed           09:24 AM, 17th Mar                     Galloping  Toast                    then how come it was cancelled           09:24 AM, 17th Mar                   Ezzaldeen                   * it is placed           09:24 AM, 17th Mar                     Galloping  Toast                    i would like to cancel the whole order please           09:24 AM, 17th Mar                   Ezzaldeen                   Your order has been shipped and is on its way to you and cannot be canceled by us after that.

Here's what you need to do to cancel:

When the shipping partner contacts you to deliver the order you can inform it that you no longer want it           09:25 AM, 17th Mar                     Galloping  Toast                    Ok no worries thank you           09:26 AM, 17th Mar                   Ezzaldeen                   Is there anything else I can help you with?            09:26 AM, 17th Mar                     Galloping  Toast                    No; appreciate it           09:29 AM, 17th Mar                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:30 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/535090