Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Feb 2020 10:57:12 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Im trying to order a car seat           02:48 PM, 08th Feb                     User                    Where can i add shukran number           02:48 PM, 08th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:50 PM, 08th Feb                   Ezzaldeen                   You will first need to create a CentrepointStores.com account.
If you already have a CentrepointStores.com account, link your Shukran membership card by clicking "Shukran" in the "My Account" menu.

Here's how you can pay using your own Shukrans:

Log in to your account at CentrepointStores.com.
The "Checkout Payment" indicator on the payment page will help you determine how many points you can spend.            02:50 PM, 08th Feb                     User                    Thank u. I will try it           02:51 PM, 08th Feb                     User                    If i did not like what i bought from ur online platform, can i return it to the nearest centerpoint           02:51 PM, 08th Feb                   Ezzaldeen                   yes you can but not all the product           02:52 PM, 08th Feb                     User                    What about the car seat?           02:52 PM, 08th Feb                     User                    What is the process?           02:53 PM, 08th Feb                   Ezzaldeen                   the car seat is non refundable item it can be return only if there is mistake from our side like manufacture issue           02:55 PM, 08th Feb                   Ezzaldeen                   Is there anything else I can help you with?            02:55 PM, 08th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           02:56 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/450483