Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Feb 2020 09:30:05 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:23 PM, 08th Feb                     User                    i m trying to link my shukran card to my account           01:23 PM, 08th Feb                     User                    When i enter the verification code it doesn’t respond           01:24 PM, 08th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:24 PM, 08th Feb                   Ezzaldeen                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
 
To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
After you have linked your Shukran account and you have 200 points or more, you will be eligible to spend your points.           01:25 PM, 08th Feb                     User                    It doesn’t respond           01:26 PM, 08th Feb                     User                    I can’t link it           01:26 PM, 08th Feb                     User                    there is a problem           01:26 PM, 08th Feb                     User                    In your system or your website           01:26 PM, 08th Feb                   Ezzaldeen                    Please delete the application and restart the device and then install the application again and in case of repeating the same problem please contact us again           01:27 PM, 08th Feb                   Ezzaldeen                   Is there anything else I can help you with?            01:28 PM, 08th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           01:29 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/450238