Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Feb 2020 09:14:27 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I ordered my stuff online from max app and it’s showing my items will arrive tomorrow is there any chance i can receive my package today?           01:01 PM, 08th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:02 PM, 08th Feb                     User                    Hi I ordered my stuff online from max app and it’s showing my items will arrive tomorrow is there any chance i can receive my package today?           01:02 PM, 08th Feb                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            01:03 PM, 08th Feb                     User                    Sure just a min           01:03 PM, 08th Feb                     User                    9769567309           01:03 PM, 08th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           01:05 PM, 08th Feb                     User                    Sure           01:05 PM, 08th Feb                   Ezzaldeen                   we are so sorry we can not deliver it today           01:08 PM, 08th Feb                     User                    so can you schedule it on monday?           01:08 PM, 08th Feb                   Ezzaldeen                   you mean tomorrow           01:09 PM, 08th Feb                     User                    Tomorrow is sunday i mean on Monday           01:10 PM, 08th Feb                   Ezzaldeen                   when the   delivery  partner call you for the delivery kindly inform him your suitable time and he will come on that time           01:11 PM, 08th Feb                   Ezzaldeen                   Is there anything else I can help you with?            01:13 PM, 08th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           01:14 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/450202