Subject: Ticket Assigned - Conversation with Chilling Horse
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 Feb 2020 10:19:43 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chilling Horse Chilling Horse                    Hello           01:59 PM, 05th Feb                   Bot                   أهلا مرة أخرى!           01:59 PM, 05th Feb                     Chilling Horse                    Hi           01:59 PM, 05th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:00 PM, 05th Feb                     Chilling Horse                    Hi           02:00 PM, 05th Feb                     Chilling Horse                    Order number           02:01 PM, 05th Feb                     Chilling Horse                    9768631366           02:01 PM, 05th Feb                     Chilling Horse                    I dint get my order till now           02:01 PM, 05th Feb                     Chilling Horse                    Waiting since 5 days           02:01 PM, 05th Feb                     Chilling Horse                    I got a call 2 days back from baby shop regarding my order as I changed my address but still I dint get my order at new address           02:02 PM, 05th Feb                     Chilling Horse                    U there           02:04 PM, 05th Feb                     Chilling Horse                    Ezzaldeen ???           02:04 PM, 05th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           02:06 PM, 05th Feb                   Ezzaldeen                   the shipping partner  tried to deliver it 2 time the could nt reach you           02:07 PM, 05th Feb                   Ezzaldeen                   today they will try once again           02:08 PM, 05th Feb                     Chilling Horse                    My address have been changed           02:08 PM, 05th Feb                     Chilling Horse                    I told them many times           02:08 PM, 05th Feb                     Chilling Horse                    Still they are going to previous address           02:08 PM, 05th Feb                     Chilling Horse                    He only called me once that to when he went to old address           02:10 PM, 05th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           02:13 PM, 05th Feb                   Ezzaldeen                   as i can see one of our agents is already working in your issue           02:14 PM, 05th Feb                   Ezzaldeen                   today they will try to deliver it           02:15 PM, 05th Feb                     Chilling Horse                    But where on which address           02:17 PM, 05th Feb                     Chilling Horse                    I need to know which address because he goes on my old address and calls me           02:17 PM, 05th Feb                   Ezzaldeen                   on the address you sent to one of our agent on chat           02:18 PM, 05th Feb                   Ezzaldeen                   Is there anything else I can help you with?            02:18 PM, 05th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           02:19 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/445126