Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Feb 2020 09:52:31 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    unable to use my credit option which has a balance of 78 aed           01:43 PM, 05th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:45 PM, 05th Feb                   Ezzaldeen                   could you please share image of the error           01:45 PM, 05th Feb                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           01:48 PM, 05th Feb                     User                    am on the laptop cant take a screenshot           01:48 PM, 05th Feb                     User                    will msg from my mob app           01:48 PM, 05th Feb                     User                    its not letting me use the option           01:49 PM, 05th Feb                   Ezzaldeen                   as i can see you are contacting us from another chat also           01:51 PM, 05th Feb                   Ezzaldeen                   so this chat will be closed and you will get reply in the other chat           01:52 PM, 05th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           01:52 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/445045