Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jan 2020 06:10:00 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:59 AM, 30th Jan                   Bot                   Hi again!           09:59 AM, 30th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:59 AM, 30th Jan                     User                    Just checking if my order gonna be delivered today           09:59 AM, 30th Jan                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            09:59 AM, 30th Jan                     User                    7668472127           10:00 AM, 30th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:01 AM, 30th Jan                   Ezzaldeen                   your order is with aramex           10:03 AM, 30th Jan                     User                    Great, so it will be delivered today           10:04 AM, 30th Jan                   Ezzaldeen                   they said they have delivered it on 28 of jan           10:06 AM, 30th Jan                     User                    First part yes, but the garden furniture is still to be delivered           10:06 AM, 30th Jan                   Ezzaldeen                   it is expected to be delivered today           10:07 AM, 30th Jan                     User                    Thank you           10:08 AM, 30th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:09 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/433552