Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jan 2020 05:15:14 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:02 AM, 30th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:03 AM, 30th Jan                     User                    I have  return  2 items  but  didnt receive the money back yet           09:04 AM, 30th Jan                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            09:06 AM, 30th Jan                     User                    There wer two orders each of which i should get credit back           09:06 AM, 30th Jan                     User                    1st order is           09:07 AM, 30th Jan                     User                    9768144807           09:07 AM, 30th Jan                     User                    2nd order is           09:07 AM, 30th Jan                     User                    9768313816           09:07 AM, 30th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           09:08 AM, 30th Jan                     User                    ok           09:08 AM, 30th Jan                   Ezzaldeen                   9768144807   this one delivered to us yesterday           09:10 AM, 30th Jan                     User                    What does that mean           09:11 AM, 30th Jan                     User                    its on 22           09:11 AM, 30th Jan                   Ezzaldeen                   you will  get your refund within 4 to 15 days           09:11 AM, 30th Jan                     User                    what is this   of 2nd order           09:11 AM, 30th Jan                     User                    u send money samne card which I purchase           09:12 AM, 30th Jan                   Ezzaldeen                   the second on also the same           09:13 AM, 30th Jan                     User                    Ok           09:13 AM, 30th Jan                   Ezzaldeen                   yes to the same card which you purchase  from           09:13 AM, 30th Jan                     User                    thank u           09:14 AM, 30th Jan                   Ezzaldeen                   most welcome           09:14 AM, 30th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:14 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/433478