Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jan 2020 05:47:42 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:27 AM, 28th Jan                   Bot                   Hi again!           09:27 AM, 28th Jan                     User                    How much is my total order  #  9768564828           09:28 AM, 28th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:28 AM, 28th Jan                     User                    whats the total amount for my order #  9768564828           09:29 AM, 28th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           09:31 AM, 28th Jan                     User                    sure           09:32 AM, 28th Jan                   Ezzaldeen                   AED227.35           09:32 AM, 28th Jan                     User                    but they cancelled an item           09:32 AM, 28th Jan                   Ezzaldeen                   the invoice will come to you after deduction           09:35 AM, 28th Jan                     User                    its not shown on my account i would like to know the total amount beforehand please           09:36 AM, 28th Jan                   Ezzaldeen                   227  - 80           09:41 AM, 28th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:45 AM, 28th Jan                   Ezzaldeen                   Is there anything else I can help you with?            09:46 AM, 28th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:47 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/427059