Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jan 2020 14:24:01 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, it is possible to return shoes that are on sale?           06:19 PM, 25th Jan                     User                    I'm using the promo code rush20 on the app and wanted to clarify if I'll be able to return or exchange them if required           06:20 PM, 25th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             06:21 PM, 25th Jan                   Ezzaldeen                   you can return them           06:21 PM, 25th Jan                     User                    Would there be any extra charges for that?           06:22 PM, 25th Jan                   Ezzaldeen                   no           06:23 PM, 25th Jan                     User                    Okay, thanks!           06:23 PM, 25th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           06:23 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/422357