Subject: Ticket Assigned - Conversation with Biking Candy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Jan 2020 06:50:20 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Biking Candy Biking Candy                    Hi           10:37 AM, 24th Jan                     Biking Candy                    I want to cancel my order 976822579           10:37 AM, 24th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:37 AM, 24th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:37 AM, 24th Jan                     Biking Candy                    K           10:38 AM, 24th Jan                   Ezzaldeen                   976822579    this order no is not correct           10:39 AM, 24th Jan                   Ezzaldeen                   please  send the correct order no           10:39 AM, 24th Jan                     Biking Candy                    Ok let me check           10:39 AM, 24th Jan                     Biking Candy                    9768225796           10:40 AM, 24th Jan                     Biking Candy                    Here ?           10:42 AM, 24th Jan                   Ezzaldeen                   this order will be in the store within 1-2 days           10:43 AM, 24th Jan                     Biking Candy                    Problem is m leaving today and m in store now they told they dont have this in stock now it will take 2 days           10:46 AM, 24th Jan                     Biking Candy                    M going on vacation           10:46 AM, 24th Jan                     Biking Candy                    ill come after one month           10:46 AM, 24th Jan                   Ezzaldeen                   ok           10:46 AM, 24th Jan                   Ezzaldeen                   they will stay in the store for 14 days           10:47 AM, 24th Jan                     Biking Candy                    M going for 30 days           10:47 AM, 24th Jan                     Biking Candy                    can it be cancelled           10:47 AM, 24th Jan                   Ezzaldeen                   The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 4-15 days.             10:48 AM, 24th Jan                     Biking Candy                    ok           10:48 AM, 24th Jan                     Biking Candy                    Paymet will auto refund to my account?           10:48 AM, 24th Jan                   Ezzaldeen                   yes           10:49 AM, 24th Jan                     Biking Candy                    Ok thanks           10:49 AM, 24th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:49 AM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/420362