Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jan 2020 07:16:52 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    How can I get the return form to return items to store?           11:10 AM, 23rd Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:11 AM, 23rd Jan                   Ezzaldeen                   Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your order no  to any (brand) store in the KSA

· Hand over your return: An authorized staff member will take your package and hand you an acknowledgment receipt. Please keep this safe.

· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.

 
Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           11:13 AM, 23rd Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           11:16 AM, 23rd Jan                     User                    Okay. Thankyou           11:16 AM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/418745