Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Mar 2020 06:36:23 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:24 AM, 01st Mar                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:25 AM, 01st Mar                     User                    I am trying to reach mirdif city center baby shop but the line is not going through           10:25 AM, 01st Mar                     User                    Its regarding a refund           10:25 AM, 01st Mar                     User                    I have been charged twice on 1 bill           10:25 AM, 01st Mar                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            10:27 AM, 01st Mar                     User                             10:27 AM, 01st Mar                   Ezzaldeen                   is it in the store or online           10:28 AM, 01st Mar                     User                    Store           10:28 AM, 01st Mar                   Ezzaldeen                   please visit the store again we do not  have access to them           10:29 AM, 01st Mar                     User                    Can you ask them call me           10:30 AM, 01st Mar                     User                    Because their line is not getting connected           10:30 AM, 01st Mar                   Ezzaldeen                   please visit the store again we do not have access to them           10:32 AM, 01st Mar                   Ezzaldeen                   we do not have access to stores           10:33 AM, 01st Mar                     User                    Thanks           10:33 AM, 01st Mar                   Ezzaldeen                   Is there anything else I can help you with?            10:35 AM, 01st Mar                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:36 AM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/496568