Subject: Ticket Assigned - Conversation with Pumping Wayfarer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 01 Mar 2020 06:13:11 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pumping Wayfarer Pumping Wayfarer                    Helloo           09:55 AM, 01st Mar                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:56 AM, 01st Mar                     Pumping Wayfarer                    Can I return the product without tag?? I lost the tags but I hav original packing           09:56 AM, 01st Mar                     Pumping Wayfarer                    I ordered online           09:57 AM, 01st Mar                   Ezzaldeen                   yes you can           09:57 AM, 01st Mar                   Ezzaldeen                   In the meantime, an exchange is not available at babyshop. You can return online purchases through the below three channels:

- You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on 
"Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.

· You can now drop off your return to any store across the UAE.
 
Here’s what you need to do.
 
· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (brand) store in the UAE.

· Hand over your return: An authorized staff member will take your package and hand you an acknowledgment receipt. Please keep this safe.

· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.

Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           09:58 AM, 01st Mar                     Pumping Wayfarer                    I alrdy placed a return request bt I lost the tag on the product I’m asking whether I vl get refund if I dnt hv tag on the product           10:01 AM, 01st Mar                     Pumping Wayfarer                    I have order number           10:02 AM, 01st Mar                     Pumping Wayfarer                    U dre?           10:06 AM, 01st Mar                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            10:07 AM, 01st Mar                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           10:10 AM, 01st Mar                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:12 AM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/496513