Subject: Ticket Assigned - Conversation with Drumming Helmet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 06:57:12 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Drumming Helmet Drumming Helmet                    hey           10:45 AM, 25th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:45 AM, 25th Feb                     Drumming Helmet                    i linked my skuranc card to the wrong account           10:46 AM, 25th Feb                     Drumming Helmet                    i dont know how that was possible with a diffrent email           10:46 AM, 25th Feb                     Drumming Helmet                    can u help me on this           10:46 AM, 25th Feb                   Ezzaldeen                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully at (website url)           10:46 AM, 25th Feb                     Drumming Helmet                    how long will they take to respond           10:47 AM, 25th Feb                     Drumming Helmet                    the shukran details r right           10:48 AM, 25th Feb                     Drumming Helmet                    its the homcenter app is the issue           10:48 AM, 25th Feb                     Drumming Helmet                    i entered the wrong details           10:48 AM, 25th Feb                   Ezzaldeen                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully at (website url)           10:48 AM, 25th Feb                     Drumming Helmet                    am i talking to a robot           10:48 AM, 25th Feb                   Ezzaldeen                   we do not have access to shukran  details please understand and contact shukran team           10:49 AM, 25th Feb                   Ezzaldeen                   Is there anything else I can help you with?            10:49 AM, 25th Feb                     Drumming Helmet                    what about the homecenter app           10:50 AM, 25th Feb                     Drumming Helmet                    do u have acess to change the details           10:50 AM, 25th Feb                     Drumming Helmet                    or thats also shukran to handel           10:50 AM, 25th Feb                   Ezzaldeen                   you link your account with shukran card and the information goes to shukran not to the app           10:50 AM, 25th Feb                     Drumming Helmet                    can i share u the screen shots           10:51 AM, 25th Feb                     Drumming Helmet                    so u might understand me           10:51 AM, 25th Feb                   Ezzaldeen                   sure           10:51 AM, 25th Feb                   Ezzaldeen                   but we do not have access to the account  details and shukran  so it is much better to contact the shukran team           10:53 AM, 25th Feb                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           10:56 AM, 25th Feb                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:56 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/482071