Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Feb 2020 06:28:55 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order status           10:14 AM, 19th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:14 AM, 19th Feb                     User                    9770442473           10:16 AM, 19th Feb                     User                    is this order ready           10:16 AM, 19th Feb                     User                    as i need to gift the item           10:16 AM, 19th Feb                     User                    today itself           10:16 AM, 19th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:18 AM, 19th Feb                     User                    Ok           10:18 AM, 19th Feb                     User                    Plz respond           10:21 AM, 19th Feb                   Ezzaldeen                   We sincerely apologise for the delay.  We will forward your issue to our concern team and we will ask them to deliver it on priority. Once we will get any update we will get back to you.           10:25 AM, 19th Feb                     User                    Ok           10:25 AM, 19th Feb                   Ezzaldeen                   Is there anything else I can help you with?            10:26 AM, 19th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:28 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/469708