Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Feb 2020 10:46:02 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:30 PM, 18th Feb                     User                    I have ordered something delivered wrong product           02:33 PM, 18th Feb                     User                    hello           02:33 PM, 18th Feb                   Bot                   أهلا مرة أخرى!           02:33 PM, 18th Feb                     User                    reply in english           02:33 PM, 18th Feb                     User                    hi           02:34 PM, 18th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:38 PM, 18th Feb                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            02:43 PM, 18th Feb                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           02:43 PM, 18th Feb                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:45 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/468332