Subject: Ticket Assigned - Conversation with Rinsing Pizza
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Feb 2020 10:26:50 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rinsing Pizza Rinsing Pizza                    Helo           02:08 PM, 18th Feb                     Rinsing Pizza                    Today my order is again undelivered.you service is very poor its 10 days now and how is it possible that you are not able to contact you courier team.this is very unprofessional.           02:10 PM, 18th Feb                     Rinsing Pizza                    Kindly give me the contact no of courier person so that i contact him my self you are not able to do anything           02:11 PM, 18th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:11 PM, 18th Feb                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            02:11 PM, 18th Feb                     Rinsing Pizza                    9769621889           02:12 PM, 18th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           02:12 PM, 18th Feb                     Rinsing Pizza                    Ok           02:12 PM, 18th Feb                   Ezzaldeen                   your issue has been raised by one of our agent           02:15 PM, 18th Feb                   Ezzaldeen                   and we still working on it           02:15 PM, 18th Feb                     Rinsing Pizza                    Yes i have contact you maytimes           02:15 PM, 18th Feb                     Rinsing Pizza                    but its still unsolved           02:15 PM, 18th Feb                     Rinsing Pizza                    You dnt have proper contaxt with you courier team           02:16 PM, 18th Feb                     Rinsing Pizza                    this is very bad           02:16 PM, 18th Feb                     Rinsing Pizza                    I m very disappointed           02:16 PM, 18th Feb                     Rinsing Pizza                    Now its 10 days i am contacing you online and also calling at max but no result           02:17 PM, 18th Feb                     Rinsing Pizza                    I cant be patient now kindly resolve this today i want my items deliver by today i need them urgently           02:19 PM, 18th Feb                   Ezzaldeen                   we  are in contact with them but till now we do not receive a reply           02:19 PM, 18th Feb                     Rinsing Pizza                    What type of.contact is this that you did not recieve reply           02:20 PM, 18th Feb                     Rinsing Pizza                    and how unprofessional you courier team that if they are not able to deliver for too many days they have to contact you by themself but they are not even replying           02:21 PM, 18th Feb                   Ezzaldeen                   we are so sorry for the inconvenience caused           02:23 PM, 18th Feb                     Rinsing Pizza                    I dnt accept this sory           02:23 PM, 18th Feb                     Rinsing Pizza                    I want my items now           02:23 PM, 18th Feb                   Ezzaldeen                   we will contact them again to deliver it  as soon as possible           02:23 PM, 18th Feb                     Rinsing Pizza                    Thank you           02:24 PM, 18th Feb                   Ezzaldeen                   Is there anything else I can help you with?            02:26 PM, 18th Feb                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           02:26 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/468288