Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Feb 2020 04:43:52 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi can someone please call me? Nobody every answers the online shopping number and I bought an item last week online and it was damaged when delivered. I have tried to send an email but no one has replied. I would like to get this sorted please. Can someone please call me on 0504556757?           08:36 AM, 17th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             08:38 AM, 17th Feb                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            08:38 AM, 17th Feb                     User                    Let me pull it out please hold           08:39 AM, 17th Feb                   Ezzaldeen                   please contact home centre team           08:40 AM, 17th Feb                     User                    I did no one answers           08:40 AM, 17th Feb                   Ezzaldeen                   [email-masked]           08:40 AM, 17th Feb                     User                    i called so many times           08:41 AM, 17th Feb                     User                    and I emailed           08:41 AM, 17th Feb                   Ezzaldeen                   we are max and centrepoint team           08:41 AM, 17th Feb                     User                    you just asked me for the order number and then told me to contact the him center team?           08:41 AM, 17th Feb                     User                    This is the chat that was in home Centre app           08:41 AM, 17th Feb                     User                    how is that my problem if it goes to another store?           08:41 AM, 17th Feb                     User                    I clicked on the chat icon in the home Centre app and it took me here           08:42 AM, 17th Feb                   Ezzaldeen                   we will close that chat and forward it to them           08:42 AM, 17th Feb                     User                    please do           08:43 AM, 17th Feb                     User                    this is ridiculous           08:43 AM, 17th Feb                     User                    I have been trying to contact them for days           08:43 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/466128