Subject: New Reply Received - Conversation with Ticking Helmet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Feb 2020 13:45:48 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Conversation with Ticking  Helmet  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear team,</span></div>
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<span style="color:#1F497D">Subjected AWB- (</span><span style="background:yellow;mso-highlight:yellow">45063133846</span> ,<span style="background:yellow;mso-highlight:yellow">45063133905</span>) was already  handed over to customer as
 it was associated with landmark staff.</div>
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<div class="MsoNormal">Rest apart AWB-(<span style="background:red;mso-highlight:red">45063137405</span>)  was under process due to tech glitch. And same we are going to  hand over by tomorrow.</div>
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<div class="MsoNormal">Dear Omer Saeed,</div>
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<div class="MsoNormal">Kindly  update these 2 orders in your end.</div>
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<div class="MsoNormal">AWB:</div>
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<div class="MsoNormal">45063133846</div>
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<div class="MsoNormal">Best Regards</div>
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<div class="MsoNormal">Ganesh..</div>
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<div class="MsoNormal">+966592763621</div>
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<div>From: Sagaya Suresh Kumar <br>
<b>Sent:</b> Sunday, February 16, 2020 4:01 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Riyadh Conloc. Outbound &lt;[email-masked]&gt;; Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; [email-masked]; Jessie Caparas &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;;
 Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Parvez Khan &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
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<div class="MsoNormal">Dear Ganesh / Hasib – As discussed with you Please check why this order not yet handover to Courier End.
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<div class="MsoNormal">Check and dispatch on urgent!!</div>
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<div class="MsoNormal">AWB: </div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sagaya Suresh</div>
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<div class="MsoNormal">+966 565165997</div>
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<b>From:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, February 16, 2020 3:35 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal">Dear Sagaya,</div>
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<div class="MsoNormal">Kindly note attached email as I already confirmed for the received shipment and updated shipper with the not received ones.
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<span style='font-family:"Bahnschrift Condensed";color:#1F497D'>Best Regards.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
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<div class="MsoNormal"><span style='font-family:"Bahnschrift Condensed";color:#1F497D'>Omer Saeed.</span></div>
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<span style='font-family:"Bahnschrift Condensed";color:#1F497D'>Special Projects – Operations
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<span style='font-family:"Bahnschrift Condensed";color:red'>Aramex</span><span style='font-family:"Bahnschrift Condensed";color:#1F497D'> International – Riyadh, Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
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<b>From:</b> Omer Saeed (SA) <br>
<b>Sent:</b> Sunday, February 16, 2020 3:27 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Kindly note shipment tracking has no record. </div>
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<span style='font-family:"Bahnschrift Condensed";color:#1F497D'>Best Regards.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
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<div class="MsoNormal"><span style='font-family:"Bahnschrift Condensed";color:#1F497D'>Omer Saeed.</span></div>
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<span style='font-family:"Bahnschrift Condensed";color:#1F497D'>Special Projects – Operations
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<span style='font-family:"Bahnschrift Condensed";color:red'>Aramex</span><span style='font-family:"Bahnschrift Condensed";color:#1F497D'> International – Riyadh, Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
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<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, February 16, 2020 10:18 AM<br>
<b>To:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed
 Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
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<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAM22B158BD18E144DA9D96829212DF779F" rel="noreferrer">
<span style="text-decoration:none">@Omer Saeed (SA)</span></a> <a href="mailto:[email-masked]" id="OWAAM11F820982CBC4688AC2DFCDB232B580D" rel="noreferrer">
<span style="text-decoration:none">@Zaid Zafar</span></a>  – There was no update about this order status.</div>
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<div class="MsoNormal">Revert on urgent!!</div>
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</td>
<td width="63" style="width:42.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">2299999</span></div>
<div></div>
<div></div>
</td>
<td width="91" style="width:63.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">DISPATCHED</span></div>
<div></div>
<div></div>
</td>
<td width="94" style="width:65.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">14-Jan-20</span></div>
<div></div>
<div></div>
</td>
<td width="93" style="width:64.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">18:55:16</span></div>
<div></div>
<div></div>
</td>
<td width="111" style="width:83.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">OMAR</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Sagaya Suresh</div>
<div></div>
<div></div>
<div class="MsoNormal">+966 565165997</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 11, 2020 11:59 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:#2F5496">Dear <a href="mailto:[email-masked]" id="OWAAMDA0E44886E7947F991059C3AA1382A4E" rel="noreferrer">
<span style="text-decoration:none">@Omer Saeed (SA)</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496">Please respond to this ASAP. </span></div>
<div>
</div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:#44546A">Kind Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A">Zaid Abbasi</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 11, 2020 10:10 AM<br>
<b>To:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed
 Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear Team – Any update about this order status.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Sagaya Suresh</div>
<div></div>
<div></div>
<div class="MsoNormal">+966 565165997</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, January 30, 2020 11:08 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Aymen Yassin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:#2F5496">Dear <a href="mailto:[email-masked]" id="OWAAMC71C69E6EFB34CC3B244319F43333D76" rel="noreferrer">
<span style="text-decoration:none">@Omer Saeed (SA)</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496">Please handle this urgently. </span></div>
<div>
</div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:#44546A">Kind Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A">Zaid Abbasi</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, January 30, 2020 10:00 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aymen Yassin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">++adding </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Sagaya Suresh Kumar <br>
<b>Sent:</b> Thursday, January 30, 2020 9:57 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aymen Yassin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#420630] - Conversation with Ticking Helmet</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAM4D678B2970044F7BA7B09D9DD17A5503" rel="noreferrer">
<span style="text-decoration:none">@Omer Saeed (SA)</span></a> <a href="mailto:[email-masked]" id="OWAAMF2843991D1094A549B6C0CE354F28039" rel="noreferrer">
<span style="text-decoration:none">@Aymen Yassin</span></a> – Please update this below AWB delivery status on urgent.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement – Late Delivery</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID –45063137405 </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID  --6460880718</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required – Need urgent delivery</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order placed on : Jan 13, 2020</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please update us about the delay in delivery and arrange a delivery ASAP.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Sagaya Suresh</div>
<div></div>
<div></div>
<div class="MsoNormal">+966 565165997</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, January 30, 2020 8:42 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jed Conlocops2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#420630] - Conversation with Ticking Helmet</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F420630&amp;data=02%7C01%7COmerSae%40aramex.com%7Cb04c70ce70a24965c93108d7b2b0686f%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637174343040673029&amp;sdata=jkVl4jzZykgpC40kzrFpeGXnkAJWVDTxkXQ6jLC%2BSNU%3D&amp;reserved=0" rel="noreferrer">
#420630</a> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Subject : Late delivery</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement – Late Delivery</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID –45063137405 </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID  --6460880718</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required – Need urgent delivery</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order placed on : Jan 13, 2020</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please update us about the delay in delivery and arrange a delivery ASAP.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Ezzaldeen</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">420630:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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