From: Ezzaldeen Mahyoub <[email-masked]>
Date: Wed, 31 Mar 2021 00:24:53 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Feb 29, 2020 
Order ID: 6467799401 
Return Tracking ID: 45755461032 
Assistance Required: Need refund for customer. 
Issue Description: order was placed on Nov 15, 2019 and was shipped to aramex on 17 Nov 2019, However as per aramex website the order has been returned to shipper on 05 Dec 2019 and till now the status on hybris is in transit and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regards, 
Fauzan