Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 17:45:19 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  escalation  Ticket comment <div class="ydp7f9c93bbyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div>Hi, May i know the status, just please cancel my order and I will pay only the items that was deliveref</div>
<div><br></div>
        
        <div id="ydp7f9c93bbyahoo_quoted_4855031013" class="ydp7f9c93bbyahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, February 28, 2021, 12:17:30 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydp7f9c93bbyiv3589102881"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ivie,</div>
<div><br></div>
<div dir="ltr">Thank you for contacting us.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br> <br>Our team is working on your issue, and will get back to you as soon as possible.<br><br>We thank you for your understanding and co-operation.<br> <br>Your friends,<br>The Support Team</div>
</div></div>

	

</div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2128796