Subject: Ticket Assigned - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 07:21:03 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                             11:05 AM, 09th Feb                     User                    Hi... just want to ask when will my orders be ready for collection?           11:05 AM, 09th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:07 AM, 09th Feb                   Ezzaldeen                   We sincerely apologise for the delay.  We will forward your issue to our concern team and we will ask them to deliver it on priority. Once we will get any update we will get back to you.           11:11 AM, 09th Feb                     User                    Thank you, ezzaldeen... looking forward for your update           11:15 AM, 09th Feb                   Ezzaldeen                   Is there anything else I can help you with?           11:19 AM, 09th Feb                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:20 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2075356