Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 13:36:26 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helo           05:22 PM, 08th Feb                     User                    I have an order that suppose to be delivered today           05:23 PM, 08th Feb                     User                    I have no update on the subject           05:23 PM, 08th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             05:23 PM, 08th Feb                   Ezzaldeen                   Could you please share your order number so that I can assist you further?           05:23 PM, 08th Feb                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           05:27 PM, 08th Feb                     User                    Thank you for your order. Order 9633439167 for Delta Canton Toddler Bed  -  B...  for AED  38.91 is confirmed. Expect delivery by 08-02-2021.           05:28 PM, 08th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           05:28 PM, 08th Feb                     User                    This is the confirmation txt i received           05:28 PM, 08th Feb                   Ezzaldeen                   if you did not receve the order by the end of the day  kindly contact us           05:30 PM, 08th Feb                   Ezzaldeen                   Is there anything else I can help you with?           05:31 PM, 08th Feb                     User                    End of the day...you mean midnight or earlier?           05:31 PM, 08th Feb                     User                    What is you delivery timings           05:31 PM, 08th Feb                   Ezzaldeen                   midnight           05:32 PM, 08th Feb                     User                    Ok thank you           05:34 PM, 08th Feb                   Ezzaldeen                   Is there anything else I can help you with?           05:35 PM, 08th Feb                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:35 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2072910