Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 12:21:37 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:15 PM, 08th Feb                   Bot                   Hi again!           04:15 PM, 08th Feb                     User                    I have linked my shukran card           04:16 PM, 08th Feb                     User                    I have purchased a lot of items online           04:16 PM, 08th Feb                     User                    But my points are not being added           04:16 PM, 08th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             04:17 PM, 08th Feb                     User                    Can you please reply           04:17 PM, 08th Feb                   Ezzaldeen                   Could you please share your order number so that I can assist you further?           04:17 PM, 08th Feb                   Ezzaldeen                   Kindly share your registered email ID for further assistance.           04:17 PM, 08th Feb                     User                    I have linked my shukran card and purchased a lot of items online but still my points are not being added           04:18 PM, 08th Feb                   Ezzaldeen                   Could you please share your order number so that I can assist you further?           04:18 PM, 08th Feb                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           04:21 PM, 08th Feb                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:21 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2072487