Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 10:22:41 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello...           02:16 PM, 08th Feb                     User                    Please update me on my order... refund status           02:16 PM, 08th Feb                     User                    order # 6262698690           02:16 PM, 08th Feb                     User                    And another order # 6267416259           02:17 PM, 08th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:18 PM, 08th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           02:19 PM, 08th Feb                   Ezzaldeen                   the refund has been initiated on 1/28/21 11:02 it will take 7 to 15 days           02:20 PM, 08th Feb                   Ezzaldeen                   to get credited in your bank account           02:20 PM, 08th Feb                   Ezzaldeen                   Is there anything else I can help you with?           02:22 PM, 08th Feb                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:22 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2071791