Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 08:09:10 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:48 AM, 04th Feb                     User                    FP020321000214           11:48 AM, 04th Feb                     User                    this is my tracking id           11:49 AM, 04th Feb                     User                    it was suppossed to be delivered yesterday but till now i have not received it           11:49 AM, 04th Feb                     User                    i am leaving in the evening, can this be delievered by 3 pm today plz           11:49 AM, 04th Feb                     User                    i am trying to reach courier but unable to get through it           11:51 AM, 04th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:56 AM, 04th Feb                   Ezzaldeen                   Could you please share your order number  which starts by 9 so that I can assist you further?           11:56 AM, 04th Feb                     User                    We’ve shipped your order 9632805588 with AWB FP020321000214.           11:58 AM, 04th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           12:00 PM, 04th Feb                     User                    Sure           12:02 PM, 04th Feb                   Ezzaldeen                   please note that your order is expected to be delivered within 1-2 workinf days           12:04 PM, 04th Feb                     User                    Hello boss it was mentioned delivery on 4th           12:05 PM, 04th Feb                     User                    so plz make sure it will be delivered today or otherwise u may cancel the order           12:05 PM, 04th Feb                     User                    i need it by 3 pm today plz           12:05 PM, 04th Feb                     User                    Ok thanks           12:06 PM, 04th Feb                   Ezzaldeen                   we will try our best to deliver it           12:07 PM, 04th Feb                   Ezzaldeen                   Is there anything else I can help you with?           12:08 PM, 04th Feb                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:08 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2055369