Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 07:51:46 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to cancel my order           11:36 AM, 04th Feb                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:39 AM, 04th Feb                   Ezzaldeen                   Could you please share your order number so that I can assist you further?           11:39 AM, 04th Feb                     User                    I want to cancel my order           11:39 AM, 04th Feb                     User                    order6268092546           11:40 AM, 04th Feb                     User                    Due to late in processing the order I was ordered twice           11:42 AM, 04th Feb                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           11:44 AM, 04th Feb                   Ezzaldeen                   please note that the order is ready for collection we can not cancel it           11:45 AM, 04th Feb                   Ezzaldeen                   you can visit the store to collect the order and do return at the same time or after 14 days i will be direectlly cancelled if you do not collect it           11:46 AM, 04th Feb                   Ezzaldeen                   Is there anything else I can help you with?           11:51 AM, 04th Feb                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:51 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2055280