Subject: Ticket Assigned - Conversation with Dribbling Toast
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 15:00:58 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dribbling Toast Dribbling Toast                    Your payment for order 7432129722 is being processed, and it may take up to an hour. We’ll notify you when your order is confirmed.           06:49 PM, 30th Jan                     Dribbling Toast                    Pls check the status           06:49 PM, 30th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             06:50 PM, 30th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           06:50 PM, 30th Jan                     Dribbling Toast                    Ok           06:51 PM, 30th Jan                   Ezzaldeen                   please note that the payment is under process we have not received any amount yet           06:53 PM, 30th Jan                     Dribbling Toast                    Is there any problem with app or website           06:53 PM, 30th Jan                     Dribbling Toast                    I already paid and complete the transaction           06:53 PM, 30th Jan                   Ezzaldeen                   the issue is from the bank side as the amount did not reach us           06:54 PM, 30th Jan                     Dribbling Toast                    No the app us not working and also mothercare website also slow           06:55 PM, 30th Jan                   Ezzaldeen                   as per the system there is no amount was deducted from your account           06:57 PM, 30th Jan                   Ezzaldeen                   and the order is on validation           06:57 PM, 30th Jan                     Dribbling Toast                    So wats next           06:57 PM, 30th Jan                     Dribbling Toast                    Need to wait?           06:57 PM, 30th Jan                   Ezzaldeen                   yes , kindly wait for 1 days and contact us           06:58 PM, 30th Jan                     Dribbling Toast                    Ok           06:58 PM, 30th Jan                   Ezzaldeen                   Is there anything else I can help you with?           06:59 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037100