Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jan 2021 14:52:23 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi .How many Kgs. this trolley bag can weight           06:36 PM, 29th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             06:37 PM, 29th Jan                     User                    How much load capacity?           06:37 PM, 29th Jan                   Ezzaldeen                   could please share the link of the item           06:38 PM, 29th Jan                     User                             06:39 PM, 29th Jan                   Ezzaldeen                   can you send us here the full name of the item           06:40 PM, 29th Jan                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           06:44 PM, 29th Jan                     User                    Textured hard case trolley bag with swivel wheels           06:45 PM, 29th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           06:45 PM, 29th Jan                     User                    Ok           06:46 PM, 29th Jan                   Ezzaldeen                   it can load 20 -25 kg           06:48 PM, 29th Jan                   Ezzaldeen                   Is there anything else I can help you with?           06:48 PM, 29th Jan                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:51 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2033862