Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jan 2021 14:20:58 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. I had           06:10 PM, 29th Jan                     User                    Hi. I have requested for a return of an item. When should I be expecting a pick up? I think it’s been a week since I requested. Order no. 9629283948           06:12 PM, 29th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             06:14 PM, 29th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           06:14 PM, 29th Jan                   Ezzaldeen                   We sincerely apologise for the delay.  We will forward your issue to our concern team and we will ask them to collect it on priority. Once we will get any update we will get back to you.           06:17 PM, 29th Jan                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:20 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2033768