Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 13:21:13 +0000

Hi Ezzaldeen Mahyoub,  
  The following message composed by you on ticket 2030251 failed to reach the recipient [email-masked]. 
  Reason: "Message dropped - Invalid or problematic address.  "
  Message content:  Hi Sagar,  Thank you for getting in touch with us.  We apologize for the late response and the inconvenience caused.  We have now forwarded your concern to our relevant team and they are looking into this. Please allow us some time and we will get back to you as soon as we have an update.  We thank you for your understanding and co-operation.  Your friends, The Support Team