Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 11:58:53 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">I got the refund balance.  </div>
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<div>On Mon, 25 Jan 2021, 12:34 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Firoz,<br><br>Thank you for your response.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>The refund amount of SAR  SAR99  for order ID 6230647992, has been processed from our side to your credit card under the transaction ID 169999990005633100.<br> </div>
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<strong dir="ltr">please ignore the sms message regarding the cancellation of your return request. the refund has been initiated to your bank account .</strong><br>** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1625789