Subject: New Reply Received - Fwd: Scratches on the chairs of order # 8219202274
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 10:23:00 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Fwd: Scratches on the chairs of order # 8219202274  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Really its very bad experince <br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Up to now no one from your team contacted me <br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Several calls to call center and without any results <br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
The problem raised since 17 December and your consultant who visited me  confirmed that chairs to be replaced  and its not replaced yet<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Its totally not accepatble <br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
<span id="ms-outlook-android-cursor"></span><br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
<span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: marwa hh &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, January 15, 2021 12:32:37 PM<br>
<b>To:</b> Homecentre &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1913957] - Fwd: Scratches on the chairs of order # 8219202274
</div>
<div> </div>

<div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255); text-align:left">
NOTHING REPLACED</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255); text-align:left">
PLEASE CONTACT ME </div>
<div id="x_ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 11, 2021 12:20:42 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1913957] - Fwd: Scratches on the chairs of order # 8219202274</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Marwa,</div>
<div>
<br>
</div>
<div dir="ltr">
<div>Thanks for your prompte response.<br style="">
<br style="">
We are truly sorry for the inconvenience caused to you.<br style="">
<br style="">
We have again confirmed it with the concerned team and as per the response the chair has been replaced in for the order id - 8219202274.</div>
<div>​<br>
</div>
<div dir="ltr">Please note that we have informed the same to contact you on your contact number: +96560092220 for the same and our team will contact you soon.<br style="">
<br style="">
We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style="">
<br style="">
Your friends,<br style="">
The Support Team</div>
</div>
</div>
</div>

</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1913957