Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 03:24:58 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="ltr">
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<div>Thanks for your reply and unlock my shukran card for linking to application. However, unfortunately, I am not able to complete the linking process because no pin is receiving in my registered mobile number even after multi tries. </div>
<div dir="ltr">Thanks.</div>
<div dir="ltr">Regards,</div>
<div dir="ltr">Farhat</div>
<div dir="ltr">0966541705349</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, January 22, 2021 5:29:51 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2010076] - My Account
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<div dir="ltr">Hi Muhammad,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed. </div>
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<div>Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:</div>
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<div>1- Log in your account.</div>
<div>2- Go to My account &gt; Shukran &gt; Link your account here.</div>
<div>3- Follow the provided steps on the webpage</div>
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<div>We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.</div>
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<div>If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive
 the verification code to link your card successfully.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010076