Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jan 2020 05:38:14 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello good morning sir/maam, i want to know about returning items last saturday, how long can wait for my refund? Its there okay if i go to the centerpoint to buy something  and i will using to pay my refund?           09:10 AM, 20th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:11 AM, 20th Jan                     User                    Hello good morning sir/maam, i want to know about returning items last saturday, how long can wait for my refund? Its there okay if i go to the centerpoint to buy something and i will using to pay my refund?           09:13 AM, 20th Jan                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            09:13 AM, 20th Jan                     User                             09:16 AM, 20th Jan                     User                             09:16 AM, 20th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           09:18 AM, 20th Jan                     User                    Okay           09:19 AM, 20th Jan                     User                    Because i want to go centerpoint tomorrow, and i will buy another items, and i want to use my refund to pay in the store           09:21 AM, 20th Jan                   Ezzaldeen                   has fetcher courier collect the item from you           09:25 AM, 20th Jan                     User                    The return items has collect already last saturday           09:27 AM, 20th Jan                   Ezzaldeen                   so after 15 days you will get your refund           09:28 AM, 20th Jan                     User                    So i can't use to pay in the Centerpoint tomorrow until without recieving refund           09:31 AM, 20th Jan                   Ezzaldeen                   yes           09:31 AM, 20th Jan                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           09:32 AM, 20th Jan                     User                    Okay thanks           09:33 AM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/413492