Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jan 2020 06:51:29 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           10:44 AM, 13th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:45 AM, 13th Jan                     User                    tracking a order number: 6460748946           10:45 AM, 13th Jan                     User                    I have ordered 5 items. But i received an email last night that my order is shipped with just 1 item.           10:46 AM, 13th Jan                     User                    i got the invoice on my mail. which contains only 1 item and it says your product have been shipped           10:47 AM, 13th Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:47 AM, 13th Jan                     User                    ok thanks           10:48 AM, 13th Jan                     User                    only one item is shipped           10:49 AM, 13th Jan                   Ezzaldeen                   the other items will be shipped in another shipment           10:50 AM, 13th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:50 AM, 13th Jan                     User                    i will recieve multiple delivieries ?           10:50 AM, 13th Jan                   Ezzaldeen                   yes           10:50 AM, 13th Jan                     User                    ok           10:50 AM, 13th Jan                     User                    thanks           10:50 AM, 13th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:51 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/401945