Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jan 2020 05:16:19 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    i need to follow up with my case number 386834           09:11 AM, 05th Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:11 AM, 05th Jan                     User                    i need to follow up with my case number 386834           09:11 AM, 05th Jan                   Ezzaldeen                   We would like to inform you that the previous agent has already escalated the case to concern team and  we are still waiting for there revert.           09:14 AM, 05th Jan                     User                    okay thanks.. pls add my number to better follow up.. 0545604031           09:15 AM, 05th Jan                   Ezzaldeen                   sure           09:15 AM, 05th Jan                     User                    thanks see u           09:15 AM, 05th Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:16 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/388108