Subject: New Reply Received - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jan 2020 14:32:27 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to us. <br>
<br>
Kindly note that we will do our best to arrange a delivery attempt as soon as possible.  <br>
 
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>3/1/2020 10:41 AM GMT+02:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#369548] - Conversation with User<br>
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<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Problem Statement – Late delivery</div>

<div>Order ID – 6456134779</div>

<div dir="ltr">Tracking ID – S000340185537</div>

<div dir="ltr">Assistance Required –Urgent  delivery</div>

<div dir="ltr">Order placed on: Dec 8, 2019  </div>

<div>Kindly check on this and update us ASAP.</div>

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<div dir="ltr">Regards,</div>

<div>Ezzaldeen</div>

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<blockquote class="freshdesk_quote">On Thu, 26 Dec, 2019 at 2:07 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/369548" rel="noreferrer">#369548</a>
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">​</div>

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<div dir="ltr">Problem Statement – proof of delivery</div>

<div>Order ID – 6456134779</div>

<div dir="ltr">Tracking ID – S000340185537</div>

<div>Assistance Required – proof of delivery</div>

<div dir="ltr">Order placed on: Dec 8, 2019  </div>

<div dir="ltr">Customer claims he did not received the order</div>

<div>Kindly check on this and update us ASAP.</div>

<div> </div>

<div dir="ltr">Regards,</div>

<div>Ezzaldeen</div>

<div> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/369548