Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 12:36:41 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:26 PM, 01st Jan                   Bot                   Hi again!           04:26 PM, 01st Jan                     User                    I placed an order 4 days ago           04:26 PM, 01st Jan                     User                    And still processing           04:26 PM, 01st Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             04:27 PM, 01st Jan                     User                    my order number is 6458870095           04:27 PM, 01st Jan                     User                    i need to collect it today           04:27 PM, 01st Jan                     User                    because iam travelling tomorrow           04:27 PM, 01st Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           04:29 PM, 01st Jan                     User                    Okay take your time I am waiting           04:30 PM, 01st Jan                   Ezzaldeen                   your  order will be in store within 1-2 days           04:33 PM, 01st Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           04:36 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/382036