Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 06:39:58 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:24 AM, 01st Jan                   Bot                   Hi again!           10:24 AM, 01st Jan                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:24 AM, 01st Jan                     User                    Thanks for reply,           10:25 AM, 01st Jan                     User                    I received massage 19 December 2019 for refund money against my order, as mentioned in massage expected 5-7 business days, but until now i didn't receive my money. I want to know that the why it's to much delay           10:27 AM, 01st Jan                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            10:28 AM, 01st Jan                     User                    6454958096           10:28 AM, 01st Jan                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:29 AM, 01st Jan                   Ezzaldeen                   this is the transaction no 157511812400084601   you can contact the bank           10:30 AM, 01st Jan                   Ezzaldeen                   it take maximum time 15 14 days           10:31 AM, 01st Jan                   Ezzaldeen                   it take maximum time 14 days           10:31 AM, 01st Jan                     User                    the above mentioned number is not mu account number.           10:31 AM, 01st Jan                   Ezzaldeen                   that is transaction no not account no           10:32 AM, 01st Jan                     User                    for which bank transaction.           10:32 AM, 01st Jan                   Ezzaldeen                   the bank you deal with           10:33 AM, 01st Jan                     User                    i deal with alinma bank           10:33 AM, 01st Jan                   Ezzaldeen                   so it is the  alinma bank           10:34 AM, 01st Jan                     User                    Dear i didn't receive massage.           10:35 AM, 01st Jan                   Ezzaldeen                   please contact the bamk           10:36 AM, 01st Jan                   Ezzaldeen                   bank           10:36 AM, 01st Jan                     User                    I check bank , i'll  retrieve the information.           10:37 AM, 01st Jan                   Ezzaldeen                   check if it is not  sent contact us           10:38 AM, 01st Jan                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:38 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/381217